Consumer Behavior Studies Journal

Volume & Issue: Volume 12, Issue 4, April 2026

Research Paper

The Effect of Relationship Quality and its Dimensions on Customer Citizenship Behavior: A Meta-Analysis Study-

Pages 1-27

10.22034/cbsj.2024.139928.2622

Elahe Mollaei; Maryam Soleimani

Providing a model for benevolent consumer purchase behaviors

Pages 28-47

10.22034/cbsj.2025.140108.2630

ghasem zarei; amirhosein taheri

Identifying the Reasons and Consequences of Customers' Electronic Revenge

Pages 48-74

10.22034/cbsj.2024.139725.2601

Arash Nezami; Saeed Mir

Original Article

Providing the framework of pricing capabilities in VUCA environment: a qualitative multiple-case study of Iran's clothing and footwear industry

Pages 75-94

10.22034/cbsj.2024.139991.2625

Leila Sadat Rezaei; Mohsen Nazari; Mohammad Ali Shah Hoseini

Presenting a Comprehensive Model of Mobile Augmented Reality Based Advertising Using Physical Markers

Pages 95-133

10.22034/cbsj.2024.140518.2653

Mahziyar Akbari; Tohfeh Ghobadi Lamuki; Peyman Ghafari Ashtiani; Hossein hajibabaei

Research Paper

The Impact of Customer Orientation towards Sellers and Buyers on the Performance of E-commerce Platforms with the Moderating Role of Customer Purchase Doubt and Seller Purchase Doubt

Pages 134-156

10.22034/cbsj.2025.140228.2634

Omid Amiri; Sanaz Shafiee

Original Article

Phenomenological Analysis of the organizational Cynicism in government organizations

Pages 157-173

10.22034/cbsj.2025.144268.2869

Omid Mirveisi; saeed mohammad mosavai majd; esmail ghaderi; kumars ahmadi

Designing a Digital Marketing Communications Model with a Perceived Humanism and Artificial Intelligence Approach and Its Role in the Intention to Use Mobile Banking (Case Study: Private Banks)

Pages 174-196

10.22034/cbsj.2026.145371.2933

Arash Adelpanah; Ali Sanayei; sayyed Mohammadreza Davoodi; Alireza Shirvani

The Relationship between Eco-labeling and Green Purchase Behavior: The Role of Environmental Perceptions and Religious Values

Pages 197-224

10.22034/cbsj.2026.143808.2846

khabat Nesaei; Zeynab Aeeni; Saeed Fallahi

Research Paper

Identification and Prioritization of Customer Needs and Preferences Based on Mixed-Method Research (Thematic Analysis in Focus Groups and Importance-Performance Test)

Pages 225-244

10.22034/cbsj.2025.141917.2741

HOSSEIN BALOUCHI

Original Article

Presenting the model of deviant behaviors of customers

Pages 245-277

10.22034/cbsj.2025.139563.2586

Zahra Ahmadi alvar; Davood Feiz; Meysam Modarresi

Research Paper

The Text of the Analysis of the Buying Behavior of Customers of Online Stores: With an Emphasis on Hedonistic and Utilitarian Values

Pages 278-293

10.22034/cbsj.2025.140613.2660

Azim Zarei; Masoud Bagherzadeh Fard

Journal Archive

Volume 12 (2025)

Volume 11 (2024)

Volume 10 (2023)

Volume 9 (2022)

Volume 8 (2021)

Volume 7 (2020)

Volume 6 (2019)

Volume 5 (2018)

Volume 3 (2017)

Volume 2 (2015)

Volume 1 (2014)