منابع
محققمنتظری، مهیار؛ اکبری، محسن و ابراهیمپورازبری، مصطفی (1399). بررسی تأثیر صمیمیت در شکلگیری نیات رفتاری مشتریان بیمه نسبت به خدمات جدید: نقش میانجی باور و نگرش. چشم انداز مدیریت بازرگانی، 19 (43)، 196-171.
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