Investigating the Effect Of Using Cyberspace Tools On Customer Loyalty (Case study:Bank Shahr, Semnan province)

Volume 9, Issue 4, February 2023, Pages 156-172

10.34785/J018.2022.018

Ali Fayez; Seyyed Mohsen Tabatabaei Mozdabadi

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The Effect of Switching Cost on Customer‌s‌ Loyalty and Likelihood of Churn

Volume 8, Issue 4, January 2022, Pages 46-61

10.34785/J018.2022.492

Omid Mahdieh; Reza Pirayesh; Minoo Baboli

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Analysis the Relationship between Customer Satisfaction, Loyalty and Word-of-Mouth Intentions with Regard to the Moderating Role of Switching Costs of Bank (Case Study: The Bank of Maskan in Ahwaz (

Volume 8, Issue 4, January 2022, Pages 233-250

10.34785/J018.2022.520

seyed fathollah Amiri Aghdaie; Leila Torki; Moein Naderi

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The impact of Physical Environment on Perceptions of Price, Customer satisfaction and Loyalty (The Case: Ahvaz City Restaurants)

Volume 8, Issue 1, April 2021, Pages 59-84

10.35066/J040.2019.301

Edris Mahmoodi; Seyede Zahra Salari; hatam khalilipour; Marzieh Hosseini Sarteshnizi

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Explaining customer loyalty based on brand personality in the home appliance industry, Based on a Grounded Theory approach

Volume 7, Issue 1, June 2020, Pages 130-144

10.34785/J018.2020.282

Reza Beigmoradi; Alireza Rousta; Esfandiar Doshmanziyari

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The effect of the customer's perception of the shopping center and the individual image on their loyalty and their contribution to the role of environmental moderation (Case study: HyperStar chain customers in Tehran province)

Volume 5, Issue 1, September 2018, Pages 61-79

melika sadat shirazi; mostafa ghazizadeh

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