بررسی عوامل مؤثر بر رفتار خرید مصرف‌کننده از طریق نقش میانجی تمایل مشتری بر اساس دیدگاه تئوری رفتار برنامه‌ریزی‌شده

نوع مقاله: مقاله پژوهشی

نویسندگان

1 دانشجوی دکترا، گروه مدیریت بازرگانی، دانشگاه آزاد اسلامی واحد کرمانشاه، کرمانشاه، ایران

2 استادیار گروه مدیریت بازرگانی، دانشگاه آزاد اسلامی واحد کرمانشاه، کرمانشاه، ایران

چکیده

هدف پژوهش حاضر، بررسی عوامل مؤثر بر رفتار خرید مصرف‌کننده از طریق نقش میانجی تمایل مشتری بر اساس دیدگاه تئوری رفتار برنامه‌ریزی‌شده در مشتریان شرکت خودروسازی سایپا است. جامعه آماری این پژوهش، مشتریان شرکت خودروسازی سایپا که تعداد آن‌ها نامحدود می‌باشد، با توجه به جدول مورگان تعداد نمونه 384 نفر به دست آمد. پژوهش حاضر بر اساس هدف کاربردی است و بر اساس ماهیت و نحوه گردآوری داده‌ها از نوع توصیفی _ علی و ازنظر نوع داده کمی می‌باشد. برای جمع‌آوری داده‌ها از پرسشنامه استاندارد مشتمل بر 38 سؤال بر اساس طیف 7 گزینه‌ای لیکرت طراحی و در نمونه پژوهش توزیع و تکمیل و جمع‌آوری شد. پایایی این پرسشنامه به روش آلفای کرونباخ و با قرار گرفتن تمامی مقادیر در بازه استاندارد مورد تأیید قرار گرفت.نتایج بررسی فرضیه‌های پژوهش نشان داد عوامل مؤثر بر رفتار خرید مصرف‌کننده از طریق نقش میانجی تمایل مشتری بر اساس دیدگاه تئوری رفتار برنامه‌ریزی‌شده در میان مشتریان شرکت خودروسازی سایپا تأثیرگذار می‌باشد.

کلیدواژه‌ها


عنوان مقاله [English]

Investigating the Factors Affecting Consumer Purchasing Behavior through the Mediating Role of Client's Intention Based on the Theory of Planned Behavior

نویسندگان [English]

  • Hamidreza Almasitabar 1
  • Farshid Namamian 2
1 Department of Management, Kermanshah Unit, Islamic Azad University, Kermanshah, Iran
2 Faculty of Management, Islamic Azad University, Kermanshah Branch and Ph.D.
چکیده [English]

The purpose of this study was to investigate the factors affecting consumer purchasing behavior through the role of mediating customer preferences based on the theory of planned behavior in the customers of Saipa Automobile Company. The statistical population of this research was customers of Saipa automobile company, whose number is unlimited, according to Morgan table, 384 people were obtained. The present research is based on the purpose of the application and based on the nature and method of data collection, there is a descriptive-causal type and, in terms of data type, quantitative. A standard questionnaire consisting of 38 questions based on the Likert range of 7 options was designed and collected and collected in the research sample. The reliability of this questionnaire was confirmed by Cronbach's alpha and all the values ​​in the standard range were confirmed. The results of research hypothesis showed that the factors affecting consumer purchasing behavior through the mediating role of customer's desire based on the theory of planned behavior among the customers of the automobile company Saipa is influential.

کلیدواژه‌ها [English]

  • Factors affecting consumer purchasing behavior
  • customer willingness
  • planned behavior theory

 

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